Samtec, Inc, a privately held $625 million global manufacturer of a broad line of electronic interconnect solutions, recently received the highest overall rating in the Bishop & Associates’ U.S. Customer Survey of the Electronic Connector Industry. This is the 16th time Samtec has been rated as the #1 connector company in North America.
Samtec received the highest overall ranking in the survey. Samtec was ranked #1 by engineers, OEMs, CEM/EMS, and distributors. Samtec also received top ranking in product quality, price competitiveness, meeting requested delivery dates, order lead times, on-time delivery, and delivery of samples. Samtec’s website, www.samtec.com, was the highest ranked in overall satisfaction, ease of finding products, availability of technical documentation, and satisfaction with placing orders.
“It’s an outstanding achievement to be ranked number one for the sixteenth time,” said Ron Bishop, President of Bishop and Associates. “This demonstrates Samtec’s commitment to service at all levels of their company. It shows they understand that the definition of service evolves and they change with it.”
Bishop & Associates annually surveys electronic equipment manufacturers (OEMs), Cable Assembly Manufacturers, Contract Manufacturers (CEMs) and Distributors to determine how the connector industry, and selected connector manufacturers, are performing.
Respondents represented a variety of market sectors, including Industrial Controls and Production, Medical, Military/Government, Telecom/Datacom, Computer/Peripheral, Automotive, Aircraft/Space/Missiles, and Test/Measurement/
Fifty two (52) connector manufacturers were included in the survey, including Molex, TE Connectivity, Amphenol, 3M Electronics, Phoenix Contact, Hirose Electric, ITT Cannon, J.S.T., ODU, and Kycon, among others.
