Helping Hospitals Tighten their Security and provide Excellent Customer Service at all Times!
Hospitals have large number of people coming in and out daily, which increases the risk of security breaches in the form of crimes and break-ins. Matrix Video Surveillancesolution for Healthcare provides instant alerts on suspicious activities, thereby safeguarding the visitors as well as patients from dangers. But what hospitals require today is not just security, well reputed hospitals emphasize on delivering service excellence on top of security. If a hospital delivers proactive care and treatment, a patient becomes comfortable with the hospital environment. He would in turn refer friends and family, ultimately increasing brand reputation of the hospital. Matrix offers a smart IP Video Surveillance solution, which provides both service excellence and security through centralized monitoring and management options.
- Ensure Real-time Safety and Security
Theft of expensive surgical equipment and child abduction are some of the major threats in hospitals today. Matrix Video Surveillance solution for healthcare provides Crowd Management solutions and Integration with Access Control to keep track of people entering or going out of the premises. Besides this, through its Intelligent Video Analytics such as Intrusion, TripWire, Face Detection, etc.,psychiatric, neurological or juvenile patients can be monitored through E-map and can be restricted from moving out of their wards. These IVAs also ensure perimeter security of the hospital by detecting intruders crossing boundaries and breaking into hospital property.
- Quick Investigation
In case of a failed surgery or missing belongings, the patient’s family generally tend to blame the hospital doctors and staff, thereby questioning the reputation of the hospital. Matrix provides Synchronous and Asynchronous Playback of important events, to prevent questions raised on the hospital reputation. These playback clips also serve as an easy evidence tool for claiming insurance. Matrix also provides features like Evidence Lock and Clip Export to safeguard evidence clip needed during investigation.
- Enhanced Customer Service
Most times, during emergency cases, patients wait for their treatment due to unavailability of doctors within the premises. Matrix Video Surveillance solution offers a mobile application for remote monitoring. This application enables doctors to monitor patients from their mobile or tablet, anywhere and anytime.
- Improve Staff Productivity
Compliance of safety and cleanliness standards by staff, like proper cleaning of wards, surgical equipment and canteen areas is necessary for the hygiene and wellness of patients. Hiring additional personnel for supervision of such process compliance is a costly affair. Matrix Video Surveillance for Healthcare helps in smart vigilance to monitor and prevent employees from ignoring safety and cleanliness procedures. With the help of this solution, hospitals can prevent non-performance of staff, thereby fully utilizing their time, leading to improved productivity.
