Confirmit names annual award winners that best demonstrate how to use the Voice of the Customer to drive business results
Bangalore, May 14, 2015 – ANSYS, the global leader in engineering simulation solutions, has been awarded a 2015 Confirmit ACE (Achievement in Customer Excellence) Award. The accolade demonstrates ANSYS’ long-term commitment to customer satisfaction.
The Confirmit ACE Awards program celebrates outstanding achievement in Voice of the Customer and Customer Experience. Receiving a Confirmit ACE Award is a distinct honor that demonstrates the recipient’s rigorous application of customer experience processes, and its outstanding performance as measured by those processes. An elite group of Confirmit clients qualified for an ACE Award.
ANSYS earned the Confirmit ACE Award based on its superior customer service and support.
“For 45 years, ANSYS has put its customers first and it shows with our customer satisfaction rates being among the highest in the software industry,” said Jim Cashman, ANSYS president and CEO. “Receiving a Confirmit ACE Award showcases our commitment to delivering the best customer experience possible – and in helping them to create amazing products by using our solutions. This award demonstrates that we continually strive for excellence through personalized customer care, communication and performance.”
“ANSYS has proven to be a true leader in customer excellence. Its comprehensive program ensures that the Voice of the Customer is not just part of the business process, but built into the fabric of the company to improve business results and drive change,” said Henning Hansen, president and CEO of Confirmit. “We are proud that ANSYS works with Confirmit for its customer experience initiatives.”
